Terms & Conditions

Agreement: The following Conditions of Sale apply to any purchase order submitted by the Procuring Party (‘Buyer’) for products or items offered for sale by CHR Aero (‘Seller’). All orders are strictly subject to these terms and conditions. The Seller’s failure to object to specific terms and conditions contained in a Buyer’s purchase order shall not be construed as a waiver of the terms and conditions set forth herein.

TERMS OF PAYMENT: For Buyers with established credit, all invoices are payable in USD within 30 days of the invoice date. Each payment must be accompanied by a remittance advice or proof of payment detailing the specific invoices being settled. CHR Aero reserves the right to revoke credit privileges if payment is not received within the 30-day period. For Buyers without established credit, payment must be made in full via Check, ACH, or Wire Transfer in advance of shipment, or according to a pre-approved payment schedule.

PriceAll prices and availability are subject to change without prior notice. While CHR Aero strives to maintain price stability, unforeseen market conditions or price increases from manufacturers (MFR) may result in cost adjustments. Any such increases will be passed through to the Buyer, and CHR Aero will provide immediate notification in these instances. Quoted prices exclude sales tax, tariffs, customs fees, foreign taxes, duties, levies, or any similar charges and assessments. All such costs are the sole responsibility of the Buyer.

ORDERS & Order Approval: All orders are subject to final approval and acceptance by Seller. Seller reserves all rights to accept orders in whole or in part and will notify Buyer if there are any issues prior to the order being accepted and processed by Seller.

Non-Cancellable/Non-Returnable(NCNR): Items that are made to order for manufacturing, special, custom, value-added and other non-standard and Products otherwise identified by Seller as “NCNR” or “Non-Cancelable and Non-Returnable” (“Non-Standard Products”) shall be non-cancelable and non-returnable. If there are any defects or rejections the item could still be returnable after MFR/supplier agreement with Seller based on Buyer and Seller findings.

RETURNS/RMAs: No returns will be accepted without a formal Return Material Authorization (RMA) number or prior written consent from the Seller. To be eligible for return, all products must be fully traceable to the original lot number. If a return contains multiple lots, the Buyer must ensure that lots remain separated. In the event that lots are mixed and traceability is lost, the return will be rejected, and no credit will be issued. Credits are processed only after the Seller verifies the validity of the RMA and confirms the Buyer’s findings. This process may include coordination with the original manufacturer (MFR) for secondary approval. Credit Notes will be issued to the Buyer within 14 days of final return verification.

LIMITATIONS: Seller of the products and/or items are not liable for any claim or damage arising from use by Buyer. Buyer agrees to hold harmless Seller and the manufacturer of the products and/or items from and against any and all claims, damages, loss, cost, expense or liability arising out of or in connection with the use or performance of Products. 

DELIVERY AND SHIPPING: CHR Aero reserves the right to make partial shipments and invoice the Buyer for each individual delivery. For orders with agreed-upon delivery schedules, a delay in any single shipment does not entitle the Buyer to cancel or reject the remaining balance of the order. All products are shipped EXW (Ex Works) or F.O.B. Shipping Point. The Buyer assumes all freight costs, as well as liability for loss or damage, once the shipment has departed the Seller’s facility. In the absence of specific shipping instructions, the Seller will utilize best practices to select a carrier and will invoice the Buyer for all applicable freight charges. While CHR Aero makes every effort to meet scheduled delivery dates, we are not liable for delays caused by manufacturers or Force Majeure events (e.g., natural disasters, strikes, or supply chain disruptions). In such cases, the Buyer will be notified promptly to establish a revised delivery schedule or course of action.

RECEIVING INSPECTION: Buyer agrees to conduct a receiving inspection of the products upon receipt to ensure product conformance and quantity to any and all purchase order requirements. Any dispute must be brought to Seller within 2 weeks of receipt of order.

LIABILITIES: CHR Aero assumes no liability or responsibility for goods, components, or services manufactured or supplied according to the Buyer’s specific designs, drawings, or revisions. The Seller’s total liability for any claim shall not exceed the purchase price of the specific goods or services giving rise to the claim. The Seller shall not be liable for breach of contract, warranty, or negligence arising from the rejection of goods by the Manufacturer (MFR). Furthermore, CHR Aero shall not be held liable for any indirect, incidental, or consequential damages, including—but not limited to—loss of profits, loss of revenue, cost of substitute goods, facility downtime, or claims made by the Buyer’s customers. The Buyer agrees to indemnify and hold the Seller harmless against all losses and claims resulting from the purchase of incorrect or unsuitable products based on Buyer specifications.

Government Regulations:

CHR Aero complies with all applicable regulations as required, noted below:

Export Administration Regulation (EAR), International Traffic in Arms Regulations (ITAR), United States Export Control (USC), Code of Federal Regulations (CFR), Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS)

Vendor Terms and Conditions: